⭐️⭐️⭐️⭐️⭐️ I had an awesome experience buying my new Ford Raptor from Palm Springs Motors. From start to finish, Patty Johnson and Scott Simmers were absolutely great to work with. I’m pretty particular when it comes to buying a vehicle, especially on a deal like this, and they made the entire process easy, straightforward, and actually enjoyable. Patty was on top of everything, communicated with me throughout the whole deal, and made sure everything was handled exactly the way we discussed. Scott was also fantastic and really stepped up to make sure we were able to put together a deal that made sense for everyone. There was no runaround, no games, and no surprises. They worked with me on my trade, got the numbers where they needed to be, took care of the details, and delivered an absolutely badass Raptor that I couldn’t be happier with. I’ve bought plenty of vehicles over the years, and this was easily one of the better dealership experiences I’ve had. I really appreciate Patty, Scott, and the entire Palm Springs Motors team for taking care of me. If you’re looking for a Ford and want to deal with people who are straightforward, professional, and actually want to earn your business, go see Patty Johnson and Scott Summers at Palm Springs Motors. Highly recommend. 5 stars all the way.
Palm Springs Motors Service Dept has always been exceptional and today was more of the same. From the time I arrived to the time my car was ready, the staff, and the waiting area all made me feel like home. Aaron Doty is the best service advisor. Always professional, accommodating and friendly. I have been coming to Palm Springs Motors since the late 70’s….. a joy to do business with!
Took a while to find the problem be they never gave up and found and fixed the issue.
Overall service was great. Completed all recalls in a timely manner
They do a great job! On time and very nice to deal with. They picked up car and returned it all fixed up and beautifully clean and washed.
Work done on time. Appreciate the car wash.
Patty was great to deal with. I didn’t plan on trading my 2023 Maverick, but the new one is hybrid. Marlena in service recommended Patty…..good choice.
Raul Avila ⭐⭐⭐⭐⭐ I had a great experience purchasing my car, and I can’t say enough good things about my salesman. He was professional, honest, patient, and made the entire process smooth and stress-free. He took the time to answer all my questions, never made me feel pressured, and genuinely cared about making sure I was happy with my purchase. From start to finish, he went above and beyond to make sure everything was taken care of. I would definitely recommend him to anyone looking to purchase a vehicle. If you want someone who treats you right and makes buying a car a great experience, he’s the person to go to! Thank you again for everything!
Being the only Ford dealership the west Coachella Valley owned and operated by the same family give the consumers very little choices to choose from. The service representative are great. Only lacking in keeping communication when it comes to keeping you updated on your vehicle. I feel the the prices are a bit high but I get OEM parts and the work is done right I am speculating. So far so good.
Usually have wonderful service here but last time checking on why my AC wasn't blowing cold, took about 8 hours to find out I just needed coolant.
All of the guys working in your facility are friendly and responsive. I have one suggestion. When I made my appointment I was never told to go to the express lane across the street. We spent 20 to 30 minutes at the other service desk before we were told to go to the express line. We were late at that point and had to wait another 20 to 30 minutes to be checked in and get our truck to servicing. I would say if we had known it would have been a 5 star experience. I am still waiting to hear back on my warranty claim too.
best experience ever i got there from Greg , I am veryhappy to get car therehappy to get car there
Great dealership great people great prices. My salesman Greg was the best. No high pressure. Just a good deal. This is my second car that I bought from Palm Springs motors
My first service visit to this location. Super easy to book online, fast moving line when I arrived, everyone was attentive and and friendly. A very professional group - great communication. nice waiting area to get some work done too...
I am 90% satisfied…. When I picked up my car and started driving away I realized they had washed my car but didn’t vacuum my vehicle. Do really need to ask??? 😣