Palm Springs Ford Palm Springs Ford Price Range: $$
4.5053 stars - based on 2462 reviews
69 200 CA-111, Cathedral City Cathedral City, California 92234
7603282102'; Customer reviews:
Olivia Harris
4
Joseph and Wolfgang are amazing!
Joe Timo
5
Always do a great job.I would recommend them 100%.
Margaret Wade
5
I was very pleased that I didn't have to go to the dealership to have the recall work necessary for the rear view camera. The technician that came to my home and did what was necessary to complete the job was very pleasant and explained to me what was happening regarding the recall. He was very efficient and I loved the mobile van he arrived in.
Manny P
5
This is a great dealership. The staff are prompt, professional and friendly. I totally trust them in servicing my vehicle and they do a consistently great job.
B&B
5
The service valets came to my home, picked the vehicle up, gave it the full service synthetic oil change, rotated the tires, washed it, vacuumed it out and brought it back to my home at NO CHARGE. They even did a video showing the work being performed. Red carpet service so far. I’m impressed. I will definitely recommend them to others as I had a wonderful experience.
Doug Pierce
5
Great Service and Communication. Always happy to have a place like PS Ford for service and repairs!
miguel hernandez
5
amazing dealer they had the exact vehicle i needed and they were fast!
Debbie Heard
1
I purchased a Lincoln from this dealership in Palm Springs and immediately had it auto transported to our primary residence in Idaho. The vehicle was delivered to a friend’s garage where we planned to store it while we were in Mexico for the winter. The very next day, his renter contacted us asking that the vehicle be removed because it was emitting extremely strong gasoline fumes. We then moved the vehicle to a large enclosed garage at our condo building. Four months later, we drove the car to our Palm Springs home. After filling the gas tank completely at Costco and parking it in our garage, the fumes became overwhelming overnight and we had to move the vehicle outside to the driveway. I returned the vehicle to the dealership where I purchased it and explained the issue in detail. Their initial response was to suggest the damage must have occurred during transport because they “would never have sold a vehicle emitting fumes like that.” However, when the car was sold to us it only had about 1/4 tank of gas. Their own inspection later found a crack in the tank filler neck — a defect that easily could have gone unnoticed until the tank was filled and parked in an enclosed area. Despite this, the dealership attempted to charge us $2,700 for the repair, later reducing it to $2,100. While Ignacio and Aaron in Service were both courteous and professional, neither had authority to resolve the matter fairly. Alex ultimately approved the reduced amount, but no meaningful accountability was taken. I also contacted Lincoln Corporate in Dearborn, Michigan. They advised me to speak with General Manager Scott Simmers. I left multiple messages and never received a return call. I was then referred to Dealer Principal Paul Thiel. Again, I left a voicemail and received no response whatsoever. What disappointed me most was not only the refusal to stand behind a vehicle with an apparent pre-existing defect, but the complete lack of communication and customer care from dealership leadership. They had my vehicle for a full week and neither the GM nor owner made any effort to contact me directly. This experience has permanently damaged my trust in this dealership. I will not do business here again and would strongly caution others to think carefully before purchasing from them.
Lowell Wheeler
5
Warranty repair, recall, service oil and filter. Get all this done in your driveway using Palm Springs Motors Mobile Mechanic! Same price as shop. No need to drive and wait♥️
freedomusa7@earthlink.net
5
Everyone was nice. Service was completed under an hour. My questions were answered. Minor problems with the truck were solved.

See What Others Are
Saying About Us

By Olivia Harris on Jun 02, 2026

Joseph and Wolfgang are amazing!

By Joe Timo on Jun 01, 2026

Always do a great job.I would recommend them 100%.

By Margaret Wade on Jun 01, 2026

I was very pleased that I didn't have to go to the dealership to have the recall work necessary for the rear view camera. The technician that came to my home and did what was necessary to complete the job was very pleasant and explained to me what was happening regarding the recall. He was very efficient and I loved the mobile van he arrived in.

By Manny P on Jun 01, 2026

This is a great dealership. The staff are prompt, professional and friendly. I totally trust them in servicing my vehicle and they do a consistently great job.

By B&B on Jun 01, 2026

The service valets came to my home, picked the vehicle up, gave it the full service synthetic oil change, rotated the tires, washed it, vacuumed it out and brought it back to my home at NO CHARGE. They even did a video showing the work being performed. Red carpet service so far. I’m impressed. I will definitely recommend them to others as I had a wonderful experience.

By Doug Pierce on Jun 01, 2026

Great Service and Communication. Always happy to have a place like PS Ford for service and repairs!

By miguel hernandez on Jun 01, 2026

amazing dealer they had the exact vehicle i needed and they were fast!

By Debbie Heard on May 29, 2026

I purchased a Lincoln from this dealership in Palm Springs and immediately had it auto transported to our primary residence in Idaho. The vehicle was delivered to a friend’s garage where we planned to store it while we were in Mexico for the winter. The very next day, his renter contacted us asking that the vehicle be removed because it was emitting extremely strong gasoline fumes. We then moved the vehicle to a large enclosed garage at our condo building. Four months later, we drove the car to our Palm Springs home. After filling the gas tank completely at Costco and parking it in our garage, the fumes became overwhelming overnight and we had to move the vehicle outside to the driveway. I returned the vehicle to the dealership where I purchased it and explained the issue in detail. Their initial response was to suggest the damage must have occurred during transport because they “would never have sold a vehicle emitting fumes like that.” However, when the car was sold to us it only had about 1/4 tank of gas. Their own inspection later found a crack in the tank filler neck — a defect that easily could have gone unnoticed until the tank was filled and parked in an enclosed area. Despite this, the dealership attempted to charge us $2,700 for the repair, later reducing it to $2,100. While Ignacio and Aaron in Service were both courteous and professional, neither had authority to resolve the matter fairly. Alex ultimately approved the reduced amount, but no meaningful accountability was taken. I also contacted Lincoln Corporate in Dearborn, Michigan. They advised me to speak with General Manager Scott Simmers. I left multiple messages and never received a return call. I was then referred to Dealer Principal Paul Thiel. Again, I left a voicemail and received no response whatsoever. What disappointed me most was not only the refusal to stand behind a vehicle with an apparent pre-existing defect, but the complete lack of communication and customer care from dealership leadership. They had my vehicle for a full week and neither the GM nor owner made any effort to contact me directly. This experience has permanently damaged my trust in this dealership. I will not do business here again and would strongly caution others to think carefully before purchasing from them.

By Lowell Wheeler on May 28, 2026

Warranty repair, recall, service oil and filter. Get all this done in your driveway using Palm Springs Motors Mobile Mechanic! Same price as shop. No need to drive and wait♥️

By freedomusa7@earthlink.net on May 28, 2026

Everyone was nice. Service was completed under an hour. My questions were answered. Minor problems with the truck were solved.

By Diana Harris on May 27, 2026

Very nice facility. The salespeople were not overbearing, which made the experience pleasant. We will recommend the dealership to friends and family.

By Brenda Mckinzie on May 26, 2026

Huge thank you to the team at Palm Springs Lincoln for such a great car buying experience! We absolutely love our new Navigator and truly appreciate how well we were taken care of throughout the process. A special shout out to Patty Johnson for being so amazing to work with! She was always quick to respond, answered every question I had promptly. Her customer service and communication were top notch from beginning to end. The team went above and beyond to make sure we were happy, and that level of care really stands out. Thank you again, Palm Springs Lincoln, for making such a big purchase feel exciting and enjoyable for our family!

By Petra Williams on May 25, 2026

If you have a Mazda, check in with Wally. I am pretty sure everybody else is just as nice, but I've been with Wally from the get go. Very polite, knowledgeable, straight to the point and without any pressure. Everything very timely, depends on what has to be done. Enjoy the view and peace, while zipping on a complimentary coffee/tea/water... love my service

By Matthew Humphrey on May 25, 2026

By janijayram on May 24, 2026

I went for oil and filter change. My tire pressure were checked including spare. They checked fluid levels as well. Great job.

By ameshia williams on May 23, 2026

Great customer service. Very through with all explanations and what to expect in your services.

By Andre Grandmain on May 23, 2026

PSM is fantastic Ray S. Mike, Trent and Adrian are a solid team Thank you for great service

By Loretta Zimmer on May 21, 2026

My car was ready 20 minutes before the time quoted. Yay!

By JR Mitchell Gallery on May 21, 2026

Easy and uncompliated. Jesus was terrific and so was finance. We all got along fine. Wasn't sure about staying with Lincoln, but I'm glad I did.

By Terri Utley on May 18, 2026

The mechanic that responded to our home to service a recall issue was perfect. Great communication, on time, polite and very professional.