EnglishThey play cat and mouse with people's time andcredit.I went for a 2019 Kia Sedona EX at this dealer in Cathedral City. On October 14, 2026, I arrived for my 5:30 p.m. appointment, test-drove thcredit.I went for a 2019 Kia Sedona EX at this dealer in Cathedral City. On October 14, 2026, I arrived for my 5:30 p.m. appointment, test-drove the van, liked it, and left my driver's license and the only key to my car for the appraisal. That same day they ran my credit.On October 18, a person from the dealer texted me offering help, but throughout the whole process, every person I talked to gave me different terms, and they never gave me anything in writing. They promised me a call that never came. On October 20, that same person told me they had not told me anything they had promised me, and that day I ended the deal myself.On October 28, as if nothing had happened, they wrote to me asking what I was looking for, to "let me know" when they had something. I answered them directly, and the only thing I got back was an automated message unsubscribing me from their list. Not one person faced me.This is how they lose customers: they waste a long trip, run your credit, and in the end there is nothing. If you go to this dealer, demand EVERYTHING in writing before driving here or letting them run your credit. I am not coming back.Español:Juegan al gato y al ratón con el tiempo y el crédito de la gente.Fui por una Kia Sedona EX 2019 a este dealer en Cathedral City. El 14 de octubre de 2026 llegué a mi cita de las 5:30 de la tarde, manejé la van, me gustó, y dejé mi licencia y la única llave de mi carro para la tasación. Ese mismo día me corrieron el crédito.El 18 de octubre me escribió una persona del dealer ofreciéndome ayuda, pero en todo el proceso cada persona con la que hablé me dio términos distintos, y nunca me entregaron nada por escrito. Me prometieron una llamada que nunca llegó. El 20 de octubre, esa misma persona me dijo que no me había dicho nada de lo que me había prometido, y ese día cerré el trato yo mismo.El 28 de octubre, como si nada hubiera pasado, me escribieron preguntándome qué andaba buscando, para 'avisarme' cuando tuvieran algo. Les contesté directo y lo único que recibí fue un mensaje automático dándome de baja de su lista. Ni una persona me dio la cara.

Just bought a used F250 from Patty and it was super easy.She made sure everything went very smooth. Will definitely go and see her again ! She's a class act!She made sure everything went very smooth. Will definitely go and see her again ! She's a class act!

Excellent mobile service and computer recall update performed!

Buying process was easy, no pressure, we took our timeand got the exact vehicle we were looking for, Clarence was awesome and patient, we would definitely recommend and will be doing business again whenand got the exact vehicle we were looking for, Clarence was awesome and patient, we would definitely recommend and will be doing business again when the time comes.

I had a great experience during my recent oil change and wiper replacement. Jason was professional, took the time to address all my concerns, and explained the upcoming maintenance recommendations. I also enjoyed the shuttle ride and conversation with Ron. A previous warranty claim kept my vehicle out of service for four months, but we ultimately found a resolution, and I appreciate how the service team has worked with me since. The improved communication and follow-through have helped rebuild my confidence. Thank you to Jason, Ron, and the team for a positive visit.

They did a great job. I brought the vehicle in for routine maintenance and they quickly identified a small problem that would be quickly become a big problem if ignored. It was covered under the warranty and the fix included everything I needed, so the entire thing ended up costing me a lot less than what I was planning to spend saving me money. Thank you PS Ford!

Excellent customer service.

They showed up on time, were very personable and did the update quickly. It was a very convenient and quick process.

Aaron at Lincoln service is always great. Makes sure we are happy everytime.

I went to go get the oil changed on my car and I just love it when I have the great customer service that I do from Alissa she is awesome. She communicates with me while I’m there we’ll come and check up and tell me what’s going on with my car. I just love working with her.

All good, except one of the things I needed done they could not do on the Saturday I brought my car in!

Just purchased a Ford Bronco Sport from Patty Johnson atPalm Springs Ford. It was a delightful experience and Patty made it so smooth and easy. Appreciate her guidance on setting up the iphone and carplay.Palm Springs Ford. It was a delightful experience and Patty made it so smooth and easy. Appreciate her guidance on setting up the iphone and carplay. She even had my drivers seat reupholstered with more padding because I'm so short! I highly recommend Patty and her team.

Patty, Julian and their team were exceptional! I came in with my father to look at the Mazda3 Turbo at 2PM and drove off the lot at 5PM! Patty had the car ready for us to test drive and kept up with my all my dad’s questions! Zero BS buying experience! Patty even sat in the car with me before I drove off the lot to make sure I knew how all the systems worked and where everything was — 10/10 will come back to Patty + team for my next vehicle!

greg hartshorne was very attentive from the beginning! he was patient, had a great sense of humor, and was very considerate. him and Ivan were great with us and got me a great deal on our new 2026 Mazda CX50! thank you again guys and we’ll definitely be back for other services for our car as well 😁

Buying a car with Ray was fast and easy this time . I got really good interest rate .

Joseph was amazing and helpful from the moment we met.I never felt pressured by him and he helped to get me into my new Bronco Sport. Finance was easy and fairly quick (After we solved a little hiccup).I never felt pressured by him and he helped to get me into my new Bronco Sport. Finance was easy and fairly quick (After we solved a little hiccup). My only advise would be to keep managers away from buyers as the sales guys are great on there own.

Great people to do business with

Excellent service from all the staff and Aron my service adviser

Service is great car has had too many problems. So just sold it