They let me know the process and turn around time and always kept me updated. Vehicle was done much earlier than expected. Very satisfied.

I couldn’t be more impressed with the service department at Palm Springs Ford! This was my first experience with them since moving to the Coachella Valley, and they absolutely exceeded my expectations. From the moment I arrived, the service center was bright, clean, and welcoming. They had several service advisors available, so there was no waiting in a long line. The check-in process was quick, friendly, and efficient. They arranged valet service for my vehicle, and the driver arrived exactly when promised. Even better, my car was finished sooner than expected. They were ready to valet it back to me, but since I happened to be nearby, I picked it up myself instead. Everyone I interacted with was genuinely friendly, professional, and eager to help. They even offered to wash my car before I took it home, which was a nice finishing touch. Without a doubt, this is the best Ford dealership I’ve ever dealt with. Palm Springs Ford has earned my future business, and I highly recommend their service department to anyone looking for an honest, efficient, and customer-focused experience.

Customer service was amazing. All my needs were meet. My advisor was extremely helpful and very knowledgeable in her work.

Great service

The recall repair occurred at my home. The mechanic showed up at the allotted time. He was very courteous and professional. He explained what he had done. It was a very positive experience. I recommend Palm Springs Motors for vehicle servicing.

As always and once again, service was fast and efficient, working with Nick is always easy. I love the inspection videos!

The fantastic staff at Palm Springs Mazda is second to none. My representative, Nick, is top-notch, knowledgeable, professional and very helpful. He updated me on the progress of my vehicle service and offered quality recommendations throughout my experience. My vehicle was well taken care of, and all issues were resolved. I very much appreciate the excellence that Nick delivered for my Mazda vehicle. Thank you very much.

Ford Mobile Service was unexpected and much appreciated (I expected that I'd have to drive from Joshua Tree to Palm Springs Motors to take care of back up camera recall) Instead mobile service came out to confirm the faulty camera and then came a second time to replace the camera.

Was very surprised that Palm Springs Ford has a mobile unit to come to you to fix my recall, most of the time with me I don’t want to leave my car at Ford and wait for the fix is done, so convenient they will come to you, Thank you

Two years ago, I bought a Ford Maverick from Palm SpringsMotors. Within the first six months, the axle had to be replaced twice. I considered pursuing a lemon law claim, but before I could, someone hit theMotors. Within the first six months, the axle had to be replaced twice. I considered pursuing a lemon law claim, but before I could, someone hit the truck. I didn’t have the money to repair it or continue with the legal process, so I was stuck with the vehicle.I tried repeatedly to work things out with the dealership and to get out of the loan, but I couldn’t. From my perspective, once the sale was complete, I felt ignored and my concerns weren’t taken seriously.I currently have a truck that’s worth around $16,000, but I still owe about $25,000 on it. I feel like I was sold a deal that put me in a very difficult financial position. I specifically said I didn’t want to be upside down on the loan, but that’s exactly where I ended up.To the dealership’s credit, the manager, Mike, met with me, and the salesperson, Roy, apologized to me for how he handled the sale and the contract was adjusted somewhat. Even so, the overall experience left me feeling disappointed and taken advantage of.I’m a 64-year-old woman, and this has been one of the worst vehicle-buying experiences I’ve ever had. Based on my experience alone, I would encourage anyone considering Palm Springs Motors to do their homework, compare dealerships, carefully review every document before signing, and think twice before making a purchase there.

Great job on updating our vehicle modem. Ignacio and Marlena are Awesome. We have had nothing but great service from all the folks at Palm Springs Motors Ford.

I had a great experience there. My car is so wonderful. This is my 3rd car from there. Clarence is so wonderful and helpful (go to him for the car) and Adrian and Mike in finance are the best of the best. I’m so happy.(posted July 2026)

Great experience. Was willing to negotiate to make a deal. Pretty low stress dealer. Happy with the situation.

I had a very pleasant experience with the whole team whenpurchasing my 2026 Ford Bronco Sport. Clarence and Jose were extremely helpful and listened to what I needed and found the perfect vehicle for me.purchasing my 2026 Ford Bronco Sport. Clarence and Jose were extremely helpful and listened to what I needed and found the perfect vehicle for me. I would recommend this dealership highly.....

Pretty Great experience.Dealer was willing to negotiate to make a deal. Give and take; but fairly low stress. Overall very pleased with the experience and would recommend toDealer was willing to negotiate to make a deal. Give and take; but fairly low stress. Overall very pleased with the experience and would recommend to family and friends. Would consider for next purchase.

Fantastic customer service. Palm Springs Motors is the best!

Easy and uncompliated. Jesus was terrific and so was finance. We all got along fine. Wasn't sure about staying with Lincoln, but I'm glad I did.

Since we retired and moved to the desert 10 years ago, we will not have our Mazda serviced anywhere else but Palm Springs Motors. The service and attention to detail has always been excellent. Our thanks to Wally and team in the Mazda service department.

Raul Avila made sure I was taken care of every step ofthe way. He was thorough when walking me through all of the features of my new car. Julian Melecio was equally thorough and helpful when explaining mthe way. He was thorough when walking me through all of the features of my new car. Julian Melecio was equally thorough and helpful when explaining my loan terms and maintenance package.