Mobile service to my front door to take care a warranty issue!

Greg the salesperson was a great people person. Extremely helpful and extremely knowledgeable about the product

My 2019 Ford Escape had only 66,000 miles on it and I have always taken care of it doing all the regular servicing but all of a sudden a big part in the engine just broke. No warning lights or anything. It cost me $3700. at the dealer to fix it. Where are the engine warranties? This was an unusual occurrence and I think Ford should cover the cost of this repair. I am a senior on a fixed income.

I have to start by stating that my Service Advisor, Alissa Dinnoo provided some of the best customer service that I've ever experienced, thank you Alissa! I had several problems with my F-150 and Allissa was very informative about what was wrong and what needed to be done, there were no surprises throughout the entire service. I'll be back again for my next service!

Let me begin by saying that we have a Ford Bronco - baby blue! - from Palm Springs Motors, and we completely love it. So one can imagine how we felt when some drunken tourist took a broad right turn and careened squarely into the front of our vehicle. Fearing the worst, we were relieved to discover our Bronco sustained NOT EVEN A SCRATCH; as for Said Drunken Tourist, he stumbled back into his dented and scratched car and roared off to cause, probably, more damage elsewhere. We reported his license plate number to our local gendarmes, but as of this writing we don’t know what happened after that. HOWEVER - the real point of this story is that, not wishing to tempt fate, we took our beloved Bronco over to the PS Ford dealership service department, just for a check up, to be sure it was okay. From the moment we arrived, the Team at PS Motors was courteous, professional and compassionate. Juan Peralez at the check-in desk deserves a huge raise; his kindness and warmth made us feel immediately at ease and he couldn’t have been more gracious, offering us not only a free ride to (in our case) the nearby Parker Hotel for a much-needed brunch (highly recommended if one is stuck in that no-man’s land between Palm Springs and Cathedral City), but also a free car wash after the service was completed. Our driver, Ron, was a charming travel companion, even going so far as to deliver the vehicle to us at the hotel, sparkling clean; again, a free service from PS Motors. Truly, the customer service at this business is off-the-charts fabulous. It is one of the best-run companies - car, truck or otherwise - we have ever encountered in our valley. As for our vehicle’s inspection and subsequent diagnosis - the Service Team was completely surprised to discover the Bronco wasn’t scratched or dented from its collision with the Inebriated Out-of-Towner. and, upon further examination, that there was no interior damage to engine, chassis, etc. We are now referring to our vehicle as St. Bronco.

Our salesperson Erik Tapia was fantastic! In fact best car salesmen I have ever bought a car from. The process to purchase fast, easy and most importantly there were surprises or protracted negotiations. Highly recommend Palm Springs Motors.

Greg in Sales was great, he checked in without being pushy and when I was ready he made the process easy. Definitely recommend working with him!

Great experience. The customer service is outstanding and the staff is extremely friendly.They sent a technician to my home to do the repairs on my vehicle. I highly recommend them.

Friendly and helpful employees Easy to work with.

Good place for auto needs. Friendly efficient staff and easy to get to location.

Eric and Patty worked hard to get us the very best deal on a 2025 Lincoln Corsair.. Julian did his part with ensuring we had top of the line warranties in the final package. Joseph got us started withe the phone set up. Aaron in service stopped what he was doing to help us test the charging cord from our old car. such lovely people, with a customer first attitude. We are very pleased and will start here the next rime we are car shopping.

The closing mechanism on my Mach-E Mustang's charging door broke unexpectedly last week. Shortly after, I was driving past the Ford dealership and decided to stop and inquire about having it fixed. Josue Acosta was the first service advisor to greet me. Josue fixed the issue quickly and at a very fair price with clear communication, no unnecessary upsells, and a smooth, stress-free experience. I’ll definitely be coming back! I would highly recommend working with this advisor to anyone bringing in their vehicle for service.