I am 90% satisfied…. When I picked up my car and started driving away I realized they had washed my car but didn’t vacuum my vehicle. Do really need to ask??? 😣

We highly recommend Palm Springs Motors for their excellent service and inventory of cars and especially their employees. We are very thankful to the manager Rick F. And salesman Andres V. for helping to find the perfect car for us and for all their patience and guidance. We will enjoy our car for many many years to come and couldn’t be more satisfied with our purchase. We most definitely will recommend Palm Springs Motors to all our friends and family.

The team at Palm Springs Ford went above and beyond to get us into our 26' F150 Platinum. Our salesperson, Patty was incredible and extremely helpful and patient with us as we tracked down our perfect truck. This is now our second f150 and I don't see us ever buying anything but a Ford after the great experiences we continue to have with our truck, the dealerships, and the brand itself.

Patty and the whole team were very helpful and got me adeal on the truck I needed.deal on the truck I needed.

EXCELLENT SERVICE. MY CAR WAS PICKED UP AT MY HOME TAKEN TO THE PALM SPRINGS MOTOR WHERE SIX MONTHS MAINTENANCE WAS TAKEN CARE OF EFFICIENTLY AND QUICKLY. THE CAR WAS DELIVERED TO MY HOME AFTER BEING MAINTAINED AT WASHED PALM SPRINGS MOTOR DOES A WONDERFUL JOB TAKEN CARE OF THEIR CLIENTS I RECOMMEND THEM HIGHLY.

Awful, they had my ford explorer there for a month (quick lane) I kept getting the run around about this and that and no direct answers, once I got me vehicle back (a month later) it was completely scratched, mind u my paint is black so they were very noticeable. My fenders were scratched my passenger back door, back panel and my front bumper were all damaged. I took pictures and showed service manager, he took pictures and promised a detailed to get it all taken care of, it’s been 2 weeks now I’ve been calling and calling and no reply and no call back. I’ve left messages and still nothing. Be very careful taking ur vehicle to that dealership and take plenty pictures of ur car before u go.

Great service like always, we bring all our cars here and the service always the same, just perfect.

Service department at palm springs motors has a very professional personal. Schedule for oil change was easy and quick.

(Translated by Google) Exceptional, professional, and very kind service from Mr. José. Thank you so much for your help. We are very grateful. I highly recommend him. Blessings. (Original) Trato excepcional,profesional y muy Amable el Sr José gracias por su ayuda muy agradecidos.lo recomiendo ampliamente bendiciones

Service sucks don’t go here

I have been going to Quicklane for 20 plus years. Daniel gets the work done quickly and efficiently.

I took my ford lightning in to have the seal to the moon roof fixed as it had come loose. It was repaired and now works like new. They washed my truck. Of particular note was having Marlena help me with this problem. My experience with her was exceptional. She was helpful, friendly and very professional. I certainly look forward to having my truck handled at this dealership. Ian de Freitas

I bought a brand-new 2026 Mazda CX-5 from Palm Springs Motors. After only two months and 580 miles, it failed to start. When I called the dealership, the receptionist seemed annoyed that I did not know to contact Mazda Roadside Assistance. When I asked for the number, she sighed and said, “I guess I can look that up for you.” Mazda Roadside Assistance was reliable and promptly arranged a tow. Nick in Service acknowledged that the vehicle needed two software updates, including one related to parasitic battery drain—the apparent cause of the problem. Because the visit was unplanned, the dealership kept my car overnight, and I had to take a Lyft to retrieve it. When I arrived, Nick lectured me about starting the car immediately after getting in rather than sitting or taking a phone call first. I found that explanation unreasonable. I would not have purchased this vehicle had I known it could be so finicky and unreliable.

I like the fast service also the guy remember me from last time soi like that as well, will go back

The sales staff was very attentive in regards to my needs. A couple of communication mishaps took place and the delivering process of my new truck went very smooth. Overall, I would recommend a friend to Palm Springs motors.

This service department is in need of manners and professionalism. I have two recalls, they sent a tech to my house, after 2 hours he failed to upload the software. They scheduled me for a service appointment at shop and they wanted to keep the vehicle all day, for a 20 minute upload, and offered no vehicle. My service advisor Juan, was frankly, uneducated in customer service and seemed disconnected. Go elsewhere.

I dont like to write bad reviews but I am disappointed with my recent experience. I had a couple of recalls for my vehicle. On top of damaged sensor messages on my dashboard. I was called to not waste my time taking it in because I had no current recalls. I explained how I have the letters stating I do, plus on my Ford app and on their website when I made my appointment. I was told there is nothing they can do, If its not in their system, they cant do anything about it. I asked if I should try Indio and they said they would tell me the same thing. As far as my messages, they said they noticed my hybrid battery low and a $250 diagnostic fee to check it. A few days later I take it to Indio, got my recalls taken care of and my low battery was the regular battery so no need for $250 diagnostic fee. When something doesnt sound right, trust your gut.

On August 28th I took my vehicle to Palm Springs Motors for routine service, my service advisor was out to lunch so I was helped by Jennifer James. She was very pleasant, and took my car in for service, I told her that I would wait for it. The service was done to my satisfaction. It was a very pleasant experience. Every time I have gone in to the service department, the experience was good. The service department is great which is more than I could say about the upstairs sales department.

Jason, Service Writer is a 5 Star guy. He’s knowledgeable and the work he oversaw was done right. Thanks Jason!!